Care without coercion.

01 · The posture

Pray with people, not over them.

Be honest, gentle, and specific about what is yours to say. Encouragement and Scripture are welcome. Control, shame, pressure, and certainty about another person’s life are not.

• Do not claim that God requires another person to obey you, remain in contact, give money, disclose private information, or make a particular decision.
• Do not use prayer, prophecy, confession, renunciation, or Scripture to frighten, isolate, humiliate, or manipulate someone.
• Do not present yourself as someone’s pastor, therapist, doctor, or crisis responder unless that relationship genuinely exists outside Glean—and even then, respect their boundaries here.

02 · What is not allowed

Protect the person behind the prayer.

• Harassment, threats, stalking, hate, degrading language, sexual exploitation, or unwanted sexual content.
• Impersonation, scams, spam, coordinated unwanted contact, or repeated invitations after someone disconnects.
• Sharing another person’s prayer, identity, location, health information, contact information, screenshots, or conversation without permission.
• Encouraging self-harm, violence, abuse, criminal activity, or withholding immediate human help from someone in danger.
• Using Glean to sell access to prayer, pressure donations, recruit through deception, or exploit vulnerability.

03 · Privacy and reporting

Encrypted does not mean unreportable.

Shared timelines are end-to-end encrypted. Glean cannot ordinarily read them. If you report something, the app shows the exact selected content before you deliberately disclose it to Glean for safety review. Do not add unrelated private material to a report.

04 · Boundaries

Use the quietest boundary that keeps you safe.

You can turn off notifications, stop carrying a request, disconnect, or block. Blocking prevents new invitations and contact. If you believe someone faces immediate danger, contact local emergency services or a trusted person who can be physically present; Glean is not an emergency-response service.

05 · Review and enforcement

Reports are reviewed in context.

Glean may preserve the disclosed report, limited account and connection metadata, and relevant safety records. Depending on severity and history, Glean may warn, restrict community features, prevent contact, suspend an account, or remove an account. We may act immediately where safety requires it. We do not tell the reported person who submitted a report unless law or the reporter’s own disclosure makes that unavoidable.

06 · Questions and appeals

There is a human path back.

If you believe a safety decision was mistaken, or you cannot access the in-app reporting flow, email support@thegleanpractice.com. Do not email passwords, one-time codes, recovery secrets, or unrelated prayer content.